Audio fx packs stop working with ddj 400 controller


My ddj 400 controller arrived today and when I plugged it into my iPad, everything seemed to be going well, but then I noticed the only Audio Fx that seem to be working are from the sugar bytes slice and juggle pack.

All of the others, including the Essentials, dont work. Even if I try to cue them manually on my ipad, nothing seems to happen to the sound. They only work when the hardware isn‘t plugged in. Can anybody help?

Hi @sasukebronaruto,

Welcome to our Community, and sorry for the delayed reply. I’ll be happy to help you out with this. Just to be 100% clear on your current setup and the issue itself, could you please tell me the following:

  1. What device are you currently using?
  2. Which OS version is running on your device?
  3. Which djay version are you using? (please open the djay settings and scroll down to determine the version number.)
  4. Do you currently have a PRO subscription, or are you using the free version of djay?
  5. If possible, could you please send a video of the issue so we can take a closer look into this for you? You can share the video directly using this link.

Thanks in advance, and I look forward to hearing from you!