Automix transition mode "neural mix" missing

Questions
1

Hello, the “neural mix” option is missing as transition mode on my iPad and macOS. I actually use the Pro version as a trial version. The neural mix function is only not shown in automix. The manual use of neural mix works perfectly. I read through all the requirements for the software in advance. The homepage says: “Mac Requires macOS 10.14.4 or later. iPad Requires iPadOS 12.2 or later.”

macOS Version: 12.6.5 (Monterey)

3

Hi @user123,

I’m sorry that you’ve been running into this issue as of late, but I’d be happy to help you!

So that I can better assist you, could you please answer the following questions:

  1. What iPad model are you using?

  2. What version of iOS are you running?

  3. What version of djay for iOS are you using?

  4. What Mac model are you using?

  5. What version of djay Pro AI are you using?

Could you also explain in greater detail what you mean by the following statement?

“I actually use the Pro version as a trial version.”

Looking forward to hearing back from you!