NOTE: Please use the search function above before posting to avoid creating duplicate topics.
- Device model (e.g. 2020 iPad Air 4th Gen):
- Version of operating system (e.g. macOS 14.4.1):
- Version of djay (e.g. 5.1.2):
- Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
Your question:
I’m experiencing ‘popping’ and distortion using this combination and need help to identify where the problem may stem from.
All OS and app software & firmware upgrades and up to date. Connection to Bose PA VIA XLR connections and MacBook to Beatpad 2 via usb c to usb. Cables checked and have run all sliders, volumes controls fully to ensure they are clean on the Beatpad 2 chassis. Your help is very much appreciated
Hi @DJPaulRB, welcome to the Community! When creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:
Hi again @DJPaulRB, I’m following up on my message from a week ago.
Are you by chance, trying to split the audio output between your Beatpad 2 and Mac? Splitting the main output and pre-cueing across 2 devices creates an aggregate audio device setup. While aggregating audio devices usually works fine, some combinations of audio devices can be unreliable e.g. if they don’t support the same sample rates or if their clocks cannot be brought in sync. That being said you can try adjusting the settings in the “Audio MIDI Setup” system app to see if that helps:
- While djay is running and configured with an aggregate device, select the “Aggregate-Audio-Device” device in the “Audio Devices” window of Audio MIDI Setup.
- Try disabling “Drift Correction” for one or both devices that are being aggregated.
- Try adjusting the sample rate of the aggregate device.
- Try changing the “clock source” of the aggregate device.
If that doesn’t solve your issue, I recommend that you send both the main and pre-cueing audio to the same device.
Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!