ok, can you please show me (screenshot) how to submit a support ticket because in my French version I don’t find it…
This is a screen shot from the Windows version of djay Pro, but it should be pretty similar on macOS.
Contact Support should open an email to our support team and include some information about your system setup (see example below)
If this doesn’t work, then you can email support directly: support@algoriddim.com
I’ve already done that, they never replied…
Okay thanks for letting me know. The team has been extra busy answering questions since the recent release of djay Pro for Windows. Sorry that no one has been able to answer your original support request yet. I have pushed your ticket from my side as well. Someone will get back to you as soon as possible. In the meantime, if anything changes please feel free to let me know here.
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