First, sorry for my English, I’m French and I try my best
I’ve been using Djay Pro for almost a year, several times a week. At the beginning I had no problem but for some time I have a big one.
This happens every time around 1 am and every dj set. Part of the waveform disappears and the missing part is corrupted. It happens on different files. So I ruled out a file problem.
I have the latest Macbook Pro M1 so I doubt it’s a software issue.
I think it’s a sound synchronization problem. In the file of the record of the bug, we hear the loop start normally and shift on its own without action on my part. While in auto sync.
Then there is a looping 1 beat glitch. I had to duplicate the file by loading it on the other track to quickly change the side of the mix.
The next day, still around 1 a.m., I avoided the same problem. You have the photo where we see the file with part of the waveform gone. The problem was exactly the same…
@1NSONGE Do you have some kind of background task scheduled on your Mac for around 1am? Perhaps a cloud backup, automatic updates or something else that is consuming CPU resources?
Thanks for your answer ! During the set my wifi is cut so there is normally no way for a cloud backup sync… I also close every application to prevent disc access. All my sound library is on my computer in physical and not in the cloud. Do you have another idea ?
Hmmm… sounds like you’re doing everything right. Do you have anti-virus software or something else that might be running in the background?
I suggest running a test on a non-gig night at the same time of day so that you can properly troubleshoot it without the stress of a live situation. I would also try duplicating the issue at a different time of day to see if it’s related to the duration of your DJ set or a specific time of day.
I’m sure there’s a log, but don’t know where it’s stored on MacOS since I mainly use iPadOS. My best suggestion is try to mimic the conditions of your gig as closely as possible at home. Including the same power supply, adapters, USB cables, time of day, set duration, etc… If you can duplicate it at home you will have more time to carefully troubleshoot it.
I suspect one of the Algoriddim staff will chime in here shortly with some additional suggestions. I would also submit a support ticket to Algoriddim through the djay Pro AI app.
For SoundCloud it’s good now you can access with the link.
I confirm you that the track play as intended where the waveform is visually
I use the last one 4.0.13
I am running on MacOS Ventura 13.0.1
When I’m on live this no but not extremely warm we are in France and discotheque are no so warm
I confirm you what you draw on the screen, where the waveform is missing, there is a sort of corruption like you can hear on the SoundCloud. The problem is I can’t skip the missing part because when it bug, there is a loop of 1 bit so the only way to react is to change the side of the mix.
Thanks for sharing that info for our teams to review.
Recently djay Pro AI has been updated to v4.1 in the Mac App Store. Would you mind confirming whether or not this issue is still happening to you?
By any chance, does this issue also occur with different file formats, bit rates, etc?
Additionally, were you able to complete a “test set” around 1 am in the hopes of triggering this issue. Thanks to @Slak_Jaw for the suggestion.
It may also be a good idea to turn on Do Not Disturb or another Focus feature found in the macOS control center (located in the top right corner of your screen).
I’ve had this problem since the beginning. I’ve been testing djay pro ever since it became possible to use DVS, regularly since version 4.0. and it doesn’t matter what I play with.
(Players: Phase, Rane Twelves, Turntables and DVS / various mixers: Z2, Elite, DJM-S9, DJM-S11)
so I’ve never used it without hardware until now and unfortunately I can’t tell you much about it. I’ll definitely do that in the next few days and let you know here again.
I’ve seen this happen in older versions. As far as I could tell it always had to do with performance / buffering. Like when you first activate a stem there can be a hiccup because it’s not (correctly?) buffered in advance.
