Browser Preview Player no output with RANE Performer

  • Device model Apple 2020 m1 air, Sonoma 14.7
  • Version of djay 5.2.2 :
  • Hardware/controllers used: rane performer

Summary of the issue:
While using Rane Performer no sound through the headphones using pre-cueing. (From browser)

Cueing on the device works fine.
Can assign pre-cueing to other channels and sound comes through. (Channel faders and booth)

I did have it working as I map “shift” functions to pre cue while I browse but now for some reason no headphone output.

Did you try going into Midi learn mode and pressing the headphone cue button and seeing what signal you receive?

As the Rane Performer uses an external mixer audio config, it would be expected that features which use the software mixer don’t work.

The signals go straight from each deck to the mixer channels, and the mixer hardware handles the cueing.

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Hi @Ralfi711, @PKtheDJ is correct. The RANE Performer does not allow djay to send pre-cue audio to the headphone from the browser. This is a hardware limitation.

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

*Mac Studio (M1) v15.5

  • Version of djay: 5.3.2
  • Hardware/controllers used Rane Performer
    -Driver: v1.0.1
    -Firmware 1.3.0.13

**Your question: Is there a work around for the DJay Pro Pre-Cue preview audio feature to the headphones on a Rane PERFORMER? It works with Pioneer controllers and it comes in handy…it seems like an easy fix… Also was this hardware limitation addressed with the Rane one mkii ? Need to know before I attempt to buy it.

MacBook Pro M4 Pro, MacOS Sequoia 15.4.1, Djay Pro 5.3.2, Rane Performer

My question is related to the previewing from the library. According to the manual, if I click on the “play” icon from the library the sound should be sent to my headphones:

What really happens is that the sound is also sent to the main output. Please notice that the pre-cue is properly sent and doesn’t affect the main output, but from the library view it’s not possible to use this feature.

On my sound settings everything seems fine:

What am I doing wrong?

Many thanks in advance for your support.

Hi @DjLemart, this is a limitation of the hardware. This device is an External Mixer Mode device (audio is handled within the hardware not within the software). The Preview Player is a software function, and cannot be routed as you desire when using an external mixer device.

Also, please use search before creating new topics. I’ve merged your new one with this existing discussion. Thanks!

Many thanks for the answer… I searched it before posting but didn’t use the word “browser” I guess…

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You’re welcome @DjLemart. No problem.

This little unit 1000% solved this problem for me and the quality is amazing. It’s the Cool Audio 2 Channel Stereo Audio Mixer on Amazon. Happy mixing.

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Thanks for sharing @Reign712

Opps I thought it did. But functions randomly and suns audio randomly too. Not a fix after all. Nothing wrong with the mixer but probably something to do with what’s already been discussed.

Thanks for the update @Reign712

Rando question/suggestion to resurrect this post:

My Ted talk: I love this controller but returned it as I can’t pre-cue my tracks. The loss of that few seconds to load and then preview the track is a deal breaker for my brain.

Big brain: Is it possible for pre-cued tracks to come out their respective channels?

Search for a track for deck 2, use the encoder mapped function( shift/select - encoder) to pre-cue the track and it sends the audio to channel 2

So a software mapping function. Shift/Select Encoder on 1 one sends audio to channel 1, Shift/Select Encoder on deck 2 sends audio to channel 2.

Long story short: pre cue audio has the option to go to different channels per-mapping selection.

Thanks Yall :heart:

I had the same issue on my DDJ-SZ traktor mapping

the way i solved it was to use deck 4 for the preview player. To make it safe, I only start it if the deck 4 volume fader is down.

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That’s what I’m doing now with my reloop rmx95, with the performer though that channel is used up for the instant stem separation channel function which awesome.

My pioneer ddj1000 allows for audio to be routed through headphone jack and I’ve grown so used to it that it is necessity at this point.

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I’ve passed your question onto our engineering team.

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