Can’t connect Spotify Premium student account

Bug Reports
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): redmi note 13 4g pro
  • Version of operating system (e.g. macOS 14.4.1): android 16
  • Version of djay (e.g. 5.1.2): 5.6.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): dont use

A) SUMMARY OF ISSUE:

3

Hi @Bintang_ghaly, welcome to the Community!

  1. Can you please provide more details about the issue you are experiencing?
  2. Are there any error messages?
  3. Perhaps you can share a short screen recording to clarify exactly what the problem is?
  4. Also, what country are you in?
5

When I try to connect my Spotify account, a pop-up notification like this always appears. When I try to connect my Spotify account, I always get a pop-up notification like this: It says I can’t access my Spotify account because it’s not premium. Even though my Spotify account is already premium for students, as shown in the video, and I’m in Indonesia.

6

Thanks for the additional info @Bintang_ghaly. According to the Spotify website, the DJ Integration is not yet supported in your country. I recommend you contact Spotify support for more info.

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