Cannot restore FX effects on MacBook

I bought the sugar bytes FX pack about two weeks ago, in the meanwhile I had to replace my MacBook. 

When I installed DJAY Pro 2 on my new MacBook and signed in with the same Apple ID, I cannot seem to restore the FX effects that I previously bought.

I rebooted, and iCloud sync is on as well. Any suggestions? 

Hi Furkan,

Thank you for getting in touch.

We are sorry to hear that.

Can you contact us directly via and attach a link to this topic?

Thank you in advance.