Summary of the issue:
I am unable to switch into hardware mode on when connecting a Reloop Mixtour to an iPad Pro M4. The view changes but then the pop asking me to subscribe appears, and if I cancel that I am switched to Starter mode. As far as I know this the Mixtour is a device that can be used with Hardware Mode without needing a subscription.
The Mixtour uses a master/headphones audio config. i.e. it’s a MIDI controller that mixes using the software (internal mode). External mode is only for hardware mixers.
I’m not referring to external mixing mode, the hardware mode button appears and going into it removes some elements from the screen that don’t need to be there. The problem is I’m am being blocked by a subscription pop up, this was working fine before and only popped up when you tried to use a pro feature like neural mix.
Oh I got it (did some research) - it’s just a choice of view in djay Pro.
The Mixtour does not unlock everything free of charge. In fact I don’t think any controllers do. If you want to use every single feature of djay Pro then you have to pay a subscription.
IPad mini 2 with no pro subscription in hardware mode
Hi @David_Lane, please close djay and follow the procedure below to perform a Forced Restart of your iOS device:
Hello! It’s been more than 7 days since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!
