Just dusted off my old Mixtrack pro and wnated to play some songs from my Apple music account. However, I can’t link my Apple Music account. Neither in the iOS mobile app, nor in the desktop Windows app. Always says “Problem Connecting. There may be a network issue”. My network is fine. Anybody know what to do?
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Hi @TheXyks, when creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):
Are you able to log into Apple Music streaming via a web browser or the Apple Music app on either of these devices (outside of djay)?
Device Model iPhone 11 and a beast of a PC runnign windows
Version of operating system iOS 17.3.1 / Windows 11
Version of djay 5.2.1033
Hardware/controllers usedNumark mixtrack Pro II
Yes I can run apple music on both my PC and iPhone without a Problem
Thanks for the additional details @TheXyks.
- Are you using a VPN or HTTP proxy on these devices?
- Can you please share some screenshots of the error message on both devices?
Got the same issue, did you get a solve for this?
Hi @Michael_Spencer, please also share the details about your setup and some screenshots of the error message.
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):
All sorted thanks - reset and rebooted and works fine
