Can't login to Beatport in Mac, iOS app (but works in browser)

As of 15 minutes ago, I’m unable to log into my Beatport account in the Mac version and iOS versions of Djay Pro AI. It says wrong password. However I have no problems login on using the same credentials on in my browser.
Anyone else having this problem?

Hey @AK_OK - Good to see you back in the Community again!

As a first step in resolving your issue, could you try the following steps?

  1. Sign out of Beatport in djay (I’m assuming you already are if you can’t log in)
  2. Close djay
  3. Reset your Beatport password
  4. Restart your computer
  5. Open djay and try logging in again with the new password

Does the issue persist? If so, please let us know, and we’ll continue troubleshooting. Feel free to reach out if you have any questions, and have a great day! :slight_smile: