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- Device model (e.g. 2020 iPad Air 4th Gen):
- Version of operating system (e.g. macOS 14.4.1):
- Version of djay (e.g. 5.1.2):
- Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
Your question:
ive just subscribed to djay pro on the windows stre and when i try to restore purchace on the android version it keeps telling me im signed in on another account. i dont have another account. im trying to restore with the only email and password i have but it wont let me. i dont know what im doing wrong but its really making me regret the subscription already. ive signed into my windows pc using the windows store and restored my purchace there although it took about 5 attempts to do so. ive signed int my android device using both the use microsoft as well as the use email but no luck with either on android. it just says no active subscription found even though its logged me into the trial version . its unintuitive and frustrating as hell. i use 1 email and 1 password. how can it not find me
