CDJ 2000 - missing waveform display

Questions
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): Macbook pro m2 pro 16/1tb
  • Version of operating system (e.g. macOS 14.4.1): i don’t know
  • Version of djay (e.g. 5.1.2): 5.2.5
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): DJM900nx2 + cdj2000 (no nexus)

Your question:

I don’t have waveform on display CDJ. Check video: https://www.youtube.com/watch?v=eiAdURZ25co

2

Hi @mausikdj, thanks for the video, this is very helpful.

  1. Please confirm what macOS version you are using.
  2. Are you running the latest CDJ2000 firmware from Pioneer?
  3. Is this happening with just 1 song in particular or with all of your music?
  4. What is the source of the song you are loading (ex. local music stored on your Mac, Tidal Streaming, Beatport Streaming, etc.)?
  5. If the music source is local music stored on your Mac, what file format is the song in?

Thanks!

5
  1. Ventura 13.0
  2. Yes, latest
  3. All library
  4. Local Music
  5. Mp3
6

Thanks for the additional details @mausikdj. I’ve passed this onto our engineering team to see if they can replicate the issue and offer any suggestions. I’ll report back when I have news. Thanks!

1 Like
7

Go to menu & switch to classic.

IMG_20241123_213245488_HDR
IMG_20241123_213245488_HDR1920×1440 99.4 KB

8

Hi @mausikdj, the engineering team was able to replicate this issue and is investigating further. I’ll report back here when I have more news. Thanks!