Crash when sorting Library by Source

[backyardwoodworksla]

SAME THIS ISSUE NEEDS TO BE ADDRESSED!!! It’s simple stuff Sort by Source it just constantly crashed

[Slak_Jaw]

Hi @backyardwoodworksla, I’ve moved your comment to its own topic. To help us troubleshoot your crash, I’ve submitted an Official Support Ticket on your behalf. One of our support team members with contact you shortly via email. As I won’t have access to your crash report, I’ll consider this community topic closed for now and let the official support team take over from here. However, I’ll keep this topic open in case other users experience the same issue. Thanks!

[djsunkisst]

Hey, just jumping in because I just had a crash as well when sorting by source. Edit: on a Macbook Pro M4

[Slak_Jaw]

Thanks for sharing @djsunkisst. Can you please provide full details for your setup?

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):

1. Please confirm which streaming services you are using.
2. Since this sounds repeatable, can you please also capture and share a short screen recording of the issue to help clarify what’s happening? Thanks!

[Slak_Jaw]

Hi again @backyardwoodworksla and @djsunkisst, I’m following up this issue again. Can you both please provide full details for your setup?

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):

1. Please confirm which streaming services you are using.
2. Approximately, how many songs are in your My Collection library?

[Slak_Jaw]

Hello everyone! Our engineering team has identified the issue and is working on a fix which should be included in an upcoming update (likely 5.6.6). Thanks!

[Slak_Jaw]

Hello everyone, 5.6.6 is being released today and should address this issue. Thanks!