Crossfader not working accurately

[MickiG]

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iPad Pro M4
iOS 18.5
Djay vers 5.3.3.

I use an adapter from USB C to mini jack for split output use. I connect the split output cable to this adapter so that I can pre-listen to the next song. I set all the crossfader settings correctly. If I now want to crossfade two songs slowly into each other and move the crossfader slowly from deck one to deck two, for example, the second song is not faded in. Only at the very end of the crossfader section does the output jump abruptly to song two, and song one is switched off completely. How can I solve this problem?

[Slak_Jaw]

Hi @MickiG, welcome to the Community! Please try the following:

1. Open the djay Settings>MIDI Devices>SCRATCH SETTINGS and make sure Crossfader Cutting Mode is disabled.
2. Open the djay Settings>Sound>MIXER and make sure the Crossfader Curve is set to Default and not to Cut.
3. If this doesn’t solve the issue, please share screenshots of both of the setting plus a short screen recording of the issue. Thanks!

[MickiG]

Hi together,

I am sorry, but the mistake was on my side. I mixed up the two jacks of the split output cable (never thought that this could cause trouble). After switching them, now everything works like it should. Thanks for your patience.

MickiG

[Slak_Jaw]

You’re welcome! Glad you figured it out @MickiG. Thanks for the follow up.

[bikerboi3]

im having the exact same issue. I am using MacOS (latest version) with Denon SC LIVE 4. I tried all the settings and every time I move the cross fader it goes to the next track and cuts the current track imediatelly. The only thing I can’t find on the software setting is SCRATCH SETTINGS… I have clicked on the task bar, I have clicked on settings, and I dont see it. Any advice?

[Slak_Jaw]

Hi @bikerboi3, most likely it’s #4 below:

1. Please make sure you do not have the Crossfader curve set to Cut in the djay Settings>Sound
   
   
2. Make sure Crossfader FX are disabled
   
   
3. Turn off Auto-play when moving crossfader
   
   
4. With you controller connected, go to MIDI>Options and make sure to disable Crossfader Cutting Mode
   
   

[bikerboi3]

Hi @Slak_Jaw , thank you for the detailed pictures. Very helpful however I did check and all the parameters are the same. This happens with both my FLX10 and SC live 4. Here’s a video.

[megamema]

Hello.@bikerboi3

t works fine on my M5 Mac and SC Live 4. I think it’s probably the fader start setting,

as @Slak_Jaw pointed out. I’m concerned that the channel crossfader assignment setting is set to pass-through.

[Slak_Jaw]

What are your Crossfader Curve and Crossfader Assignment settings on the physical hardware?

[bikerboi3]

@Slak_Jaw @megamema im sorry I’m new to DJing, do you guys mean what is my settings on the physical hardware like the A-B etc.??? If so everything is in the middle neither a or b (on both devices)…

[Slak_Jaw]

Exactly! Set Channel 2 and 4 to B. Set Channel 1 and 3 to A. In other words, set the switches to the left side for the 2 channels on the left. Set the switches to the right side for the two channels on the right.

[Slak_Jaw]

Hi again @bikerboi3, did adjusted the Crossfader Assignment switches solve your issue?

[bikerboi3]

Hi! I went out of town for the night and hadn’t had a chance to play with it. But I will check tonight for sure. Will keep you posted

[Slak_Jaw]

Okay, sounds good. Also, make sure to check the hardware Crossfader Curve control. It’s usually a dial on the front face of the hardware.

[bikerboi3]

So I switched the assignment to a a and b b for the channels and the cross fader still changes the mixes on automix. I’ll just have to get use to it and make sure not accidentally move it during live mixing

[Slak_Jaw]

Thanks for the follow up @bikerboi3. Did you disable this as I instructed above?

[bikerboi3]

yes, I disabled it (and everything else) and also change the hardware switches as instructed

[Slak_Jaw]

Okay, thanks for confirming @bikerboi3. I can’t think of anything else to suggest unfortunately.