Cue points are not being saved to the song on djay pro!

Is it just me or are others having this problem too?

Hi Lukas

I am having the same issue. The white cue point can be set and will save, but none of the other colored 8 ones will be saved. I’ve read the FAQ and it only mentions the white cue point marker. What about all of the other cue points?

I am also getting this problem. It has been fine but suddenly my cue points and grid setting or not saving.

Please help


Hi please try the following:

  1. open the djay app
  2. load a song in a deck and set a cue point
  3. now press the home button once
  4. now go back to the app
  5. double tapp the home button and shut down the app.
  6. now re-open the app and check if the cue point is still there ?

This worked for me

Hi Andy,

thank you for your post!
Please make sure you are logged into the right Apple Id.
If this is the case, please contact the support via for further information.

Keep it up,
Lukas E.

Hi guys,

check out this updated FAQ entry and especially the troubleshooting section with 10 steps to check if the iCloud/iDrive synchronisation is working.

It would be great if you could give me a little feedback about the entry.
Thank you in advance,


Lukas E.

Hi there,

so after setting a hot cue (=colored) and restarting djay Pro they are gone?

Lukas E.