Cue points are not being saved to the song on djay pro!

Old Forum
1

Is it just me or are others having this problem too?

2

Hi Lukas

I am having the same issue. The white cue point can be set and will save, but none of the other colored 8 ones will be saved. I’ve read the FAQ and it only mentions the white cue point marker. What about all of the other cue points?

3

I am also getting this problem. It has been fine but suddenly my cue points and grid setting or not saving.

Please help

Thanks

4

Hi please try the following:

  1. open the djay app
  2. load a song in a deck and set a cue point
  3. now press the home button once
  4. now go back to the app
  5. double tapp the home button and shut down the app.
  6. now re-open the app and check if the cue point is still there ?

This worked for me

5

Hi Andy,

thank you for your post!
Please make sure you are logged into the right Apple Id.
If this is the case, please contact the support via support@algoriddim.com for further information.

Keep it up,
Lukas E.

6

Hi guys,

check out this updated FAQ entry and especially the troubleshooting section with 10 steps to check if the iCloud/iDrive synchronisation is working.

http://help.algoriddim.com/customer/en/portal/articles/579391-icloud-syncing

It would be great if you could give me a little feedback about the entry.
Thank you in advance,

cheers.

Lukas E.

7

Hi there,

so after setting a hot cue (=colored) and restarting djay Pro they are gone?

Cheers,
Lukas E.