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Device model:
Version of operating system: Mac & Windows
Version of djay: 5.1.2
Hardware/controllers used: Not a controller issue app issue
Got the Dj 5 when it first came out noticed these issues from release. Please fix. I use both OS and Windows. This is not a controller issue its app issue.
Summary of the issue:
-Cue Points Changing its location after it has being set
Beat grid changing after being analyzed. Same thing happened to me you set the Grid & Cue and it changes. Perfect example of it happening please watch Reviewing My Own DJ Mistakes by Laidback Luke (URL Below)
Forgot to add look around the 8 min 50 sec mark and you will see the grid is off and so is the beat grid on the right hand side. Luke believes he made a mistake but it was the app. Big up to LL.
Could you please share some screenshot examples of your Cue Points changing location?
a. When you say changing location, do you mean they are moving slightly off grid or to a completely different spot in the song?
Please also share screenshots of your beatgrids changing position?
Are there specific songs that you experience this with or is it all songs?
Is this happening with local music stored on your device or with streaming music?
a. If with streaming music, what streaming services?
b. Have you recently changed the streaming audio quality settings within djay?
I purchased pro 5 when it was first released and noticed it then. I noticed it when I set my cue points before an event. Then when I played live I noticed some of my cue points were off in relation to the beat grid. So I had to switch back to Serato Pro for the rest of the night.
Could you please share some screenshot examples of your Cue Points changing location?
a. When you say changing location, do you mean they are moving slightly off grid or to a completely different spot in the song?
Please also share screenshots of your beatgrids changing position?
Are there specific songs that you experience this with or is it all songs?
Is this happening with local music stored on your device or with streaming music?
a. If with streaming music, what streaming services?
b. Have you recently changed the streaming audio quality settings within djay?
@dason questions 3 and 4 please. The more detailed information that I can present to the engineering team the easier it will be for them to try to reproduce this issue on their end and work towards a solution.
In the future if you could please answer the questions in the same ordered numbered list as I’ve posted it will be easier to keep this all organized and communicated clearly to the rest of the team. The more information we collect in the beginning the less back and forth communication will be required. This will result in a quicker more efficient resolution to your issue. Thanks for understanding.
Thanks for the information @dason. I have forwarded this to the engineering team to see if they can reproduce your issue and offer any solutions or feedback.