Cues get Lost after some time

Bug Reports
1

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  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):

Summary of the issue:
I use a lot of cues to pre work the timing for remixes, but they seem to vanish after some time (omdest remixes is 6 month and cues are obviously missing)

How to reproduce the issue:

2

Hi @Lukas01D, when creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):

  1. What music source and file format are you using (ex. local mp3, Tidal streaming, etc.)?
  2. Do you have iCloud Syncing enabled in the Advanced Settings?
  3. Are you using djay on multiple devices?
  4. Anything else you can think of in your workflow that could be contributing to this issue.
4

Device Model: iPadPro5th
Version of operating system 17.6.1
Version of djay 5.3.2
Hardware/controllers used handheld modes

  1. What music source and file format are you using (ex. local mp3, Tidal streaming, etc.)?
    Soundcloud
  2. Do you have iCloud Syncing enabled in the Advanced Settings?
    Syncs enabled and working with phone
  3. Are you using djay on multiple devices?
    Phone and ipad
5

Hi @Lukas01D, thanks for the additional info. Are the hot cues disappearing on both of your devices or just one? Are you 100% sure that you are loading the exact same Soundcloud songs? If possible can you please try to capture a short video of this issue? I have not been able to replicate this with Soundcloud on my iPad or iPhone. Thanks!

6

Hello! It’s been more than a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!