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Predator Helios 300
Win11
Version of djay 5.2.11033.0
DDJ SX2
I can trigger samples from the sample packs but can no longer trigger my own samples. When they are loaded the pads on the controller do not light up and when pressed I get the attached error… The same happens if I record a sample from a deck.
Summary of the issue:
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Hi @NotNice_DJ, thanks for the details about your setup and the issue - this is very helpful! Your screenshot did not post. Can you please try sharing it again? Thanks!
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Hi @NotNice_DJ, can you please share a screenshot of your full djay version on Windows? 5.2.1 is not a correct version number on Windows. You can find this on the bottom left of the Settings window. Thanks!
Also, can you please test to see if you get the same error when using custom samples in .wav format instead of .mp3 format? I tested with both file formats and was not able to replicate the decoding error. Thanks!
Hi again @NotNice_DJ, can you please try upload some of you custom MP3 samples to your Google Drive/Dropbox, enable sharing permissions, then share a link to them here? Our team would like to test these on our end to see if there is an issue with the files themselves. Thanks!
