Hi everyone.
I’m experiencing an issue with the FX section on my DDJ-FLX10 when using djay Pro: the FX don’t seem to work correctly on Decks 3 and 4. Everything works as expected on Decks 1 and 2, but when I switch to Decks 3 or 4, the FX either don’t activate or behave inconsistently.
Is anyone else running into this same problem?
I’m using the 5.3.1 version of djay Pro on MacBook Pro, and my FLX10 firmware is up to date.
Any help, infos or just sad solidarity would be greatly appreciated.
Thanks!
Hi @Gabbbbrri, welcome to the Community! Sorry to hear you’re experiencing this issue. I’ve moved your comment to its own topic so that we can properly troubleshoot this issue. To help communicate the issue, can you please try to capture a short video of this and post it here? Thanks!
Hi!
Thank you for your quick response.
I’ve uploaded a video that shows the issue: when selecting an FX on deck 3 or deck 4, the deck selection remains on deck 1 instead of switching to the correct deck.
Let me know if you need any further information.
Thanks!
You’re welcome @Gabbbbrri. Thanks for the video. Our engineering team was able to replicate the issue and is working on a fix. I’ll report back when I have more news.
Thanks a lot!
Looking forward to hearing from you!
You’re welcome @Gabbbbrri
Hi @Gabbbbrri, engineering has identified the issue and is working on a fix which should be included in an upcoming update (likely 5.3.2). Thanks!
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Hi!
Thank you so much for the quick response and for the efficiency!
Looking forward to the upcoming update. Great work.
Thanks again.
You’re welcome @Gabbbbrri
