DDJ Flx4 jog wheels not working

I am using my ipad connect via blue tooth to my flx4. Most of the features work on the flx4 but the jog wheels

I have updated my ipad ios
I have updated the djay app
I have tried it connected to my iphone( did not work)

I looked at the mapping

I did the common sense restart of everything a few times

Nothing seems to work

Any ideas floating out there?

Hi @Trevornigel,

Sorry to hear that you’ve been having these jog wheel issues between your FLX4 and djay as of late.

To start, could I get the following information from you?

  1. What iPad make/model are you using?
  2. What version of iOS are you running?
  3. What version of djay are you using?
  4. Is this issue easily reproducible as of late?

Happily awaiting your reply!

The Ipad is a model A2602 9th gen Ios is 16.5

Dj is 4.1.9

The Flx-4 jog wheel works when hooked up to my laptop using serato

The Flx 4 jog wheels don’t work when hooked up to my iphone or ipad.

I did a soft reset on my Ipad, it still didnt work

I connected by ddj 200 and the jog wheels worked.

I been trying off and on for a month and havent seem to find the problem

I have also reinstalled the app and restarted ipad multiple times

Thank u

Trevor