I recently upgraded my macOS to Sonoma 14.0. Since then, djay Pro AI is not recognizing my DDJ-FLX4 on my MacBook Pro.
I attempted to plug in another MIDI device (Akai MPK Mini) to test if djay Pro AI would recognize the device, and it did. My MBP does recognize the DDJ-FLX4 when it’s plugged into one of the ports, but NOT in djay Pro AI.
I can successfully use my djay Pro AI & DDJ-FLX4 with my iPad Pro. I’m able to connect via Bluetooth & USB-C with no issues.
DDJ-FLX4 firmware is up-to-date at version 1.03.
Before the upgrade, I was able to connect my DDJ-FLX4 with no issues. Could the new macOS Sonoma 14.0 causing a connectivity issues? Is anyone else experiencing the same issue?
@Michael_Mappala based on your explanation, it certainly sounds connected to MacOS Sonoma.
- Are you logged into your Mac with the same Apple ID that you purchased your djay subscription with?
- Try the suggestions in this Trouble Shooting Guide next: https://help.algoriddim.com/hc/en-us/articles/360022098980-Controller-Troubleshooting-Guide
- If the above suggestions don’t work, you could try uninstalling and reinstalling djay Pro AI on your Mac. Make sure you backup your files and djaymedialibrary before doing this though. https://help.algoriddim.com/hc/en-us/articles/360014912211-Where-does-djay-store-playlists-cue-points-and-other-data-
I appreciate the reply @Slak_Jaw.
- Yes, I am logged in on my Mac with same Apple ID that I purchased my djay subscription.
- Yes, I have tried the trouble shooting guide. I also downloaded the MIDI monitor app, and was NOT getting any response from the DDJ-FLX. My other MIDI device (MPK Mini) was recognized.
- I did trying installing and reinstalling djay Pro AI, but getting the same results.
I’ve also tried using different cable and still not connecting. Again, DDJ-FLX4 works with iPad Pro via Bluetooth/USB-C connection.
Could it be a driver issue? I know the PioneerDJ website that there’s no need to download drivers for this controller.
I downloaded djay Pro AI on another Mac and it was able to recognize my DDJ-FLX4. The other Mac was running on an older macOS. It seems like it’s more the DDJ-FLX4 connection to the my computer running on Sonoma 14.0 rather than djay Pro AI recognizing it.
I will try contacting Pioneer DJ to see if they can figure what is happening with the connectivity.
@Michael_Mappala sounds like you’ve tried all the suggestions I can think of right now. Seems directly related to your MacOS update. I also recommended you submit a support ticket to Algoriddim from within the djay app.
@Michael_Mappala I had the same issue. Searched and search, finally got the tip to upgrade to macOS Sonoma Public Beta 14.1… FIXED!
Depending on your tolerance for running a Public Beta version of an OS, at least you’ll be able to use your controller.
Welcome to the community and thanks for the tip @chicoricopico!
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