Ddj sx disconnecting and has issues loading tracks after last update

Been using a ddj-sx for a month now with no issues. After the update last week it’s been disconnecting and when it is working it takes two clicks of the load button to load a song, which it did not before the updates. Can someone please help me because I am a working dj and I can’t have issues with my gear I need it working 24/7


Thank you for your post and welcome to the djay Community!

We’re sorry to hear about your controller not working as expected. So we can take a closer look, could you please tell us the following:

  1. What device are you currently using?
  2. Which OS version is running on your device?
  3. Have you tried switching out the cable connections for the device?
  4. Please explain step-by-step the issue you are experiencing, what you expect to happen, and what actually happens. For example, when is the controller disconnecting?

Thanks in advance for the additional information!

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