Been using a ddj-sx for a month now with no issues. After the update last week it’s been disconnecting and when it is working it takes two clicks of the load button to load a song, which it did not before the updates. Can someone please help me because I am a working dj and I can’t have issues with my gear I need it working 24/7
Thank you for your post and welcome to the djay Community!
We’re sorry to hear about your controller not working as expected. So we can take a closer look, could you please tell us the following:
- What device are you currently using?
- Which OS version is running on your device?
- Have you tried switching out the cable connections for the device?
- Please explain step-by-step the issue you are experiencing, what you expect to happen, and what actually happens. For example, when is the controller disconnecting?
Thanks in advance for the additional information!