DDJ SX3 Sonoma - no headphone cue

[Vincenzo_Lollobshs]

I have a problem with my Pioneer DDJ-SX3 console using the latest version of Algoriddim DJ software and the latest Sonoma update. I can’t get headphone cueing (pre-listen) to work from the console, and also the jog wheel tempo behavior is reversed — instead of decreasing, it increases, and vice versa.

This issue only occurs with the Algoriddim DJ software — everything works fine with Serato.

Can you help me and tell me what to do?

I have already uninstalled and reinstalled the software

[Slak_Jaw]

Hi @Vincenzo_Lollobshs, welcome to the Community! Sorry to hear you’re experiencing this issue. When creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):

1. Have you downloaded and installed the latest SX3 firmware from the Pioneer DJ website?
2. With your SX3 connected to your Mac, please open the djay Settings>Devices and share a screenshot of this window.
3. Please click on the Headphone icon near the top left of the screen and share a screenshot of this window as well.
   
   
4. Finally, please make sure that Crossfader FX are turned Off when trying to pre-cue in the headphones.
   
   

[Slak_Jaw]

@Vincenzo_Lollobshs

also the jog wheel tempo behavior is reversed — instead of decreasing, it increases, and vice versa.

For this, please open the djay Settings>General and change the Tempo>Invert slider setting.