MacBook Air 2017
macOS Big Sur 11.4
Djay 5.3
DD J-WeGO3
I just bought the DD J-WeGO3 which came with my licence and key. When i made my account and download the app I got the confirmation of it. But when I triend to Connect it it appeared that I need the PRO funtions to use, but I bought the licence just for the DD J-WeGO3. So what can I do to make the licence work just for my DD J-WeGO3?
Hi @Juane_Cabi, welcome to the Community! Are you sure that the license key was for Algoriddim djay Pro 5? I am not aware of any such offer with the DDJ WeGO3. While we do natively support this hardware, it doesn’t include a free subscription to djay Pro 5. We do have a few hardware collaborations that unlock some Pro features, but none that unlock the full Pro subscription. I hope that helps!
Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!