DDJ1000 suddenly no sound/output

Hello all,

I have a problem with my DDJ 1000 as well as the latest djay pro version running on my MacBook Pro (2015).

During an event the sound was suddenly gone. I had not operated anything at that moment. But a signal was present at the channel as well as at the output (signaled by the level LEDs).
Only a reboot of the controller could fix this error. This happened to me seven times.
All devices and the software is up to date.

I hope you can help me.

Hi @Ryan.Mirror,

Thanks for joining our Community. That’s very weird. :thinking:

Could you please contact us via email at support@algoriddim.com? We’d like to help you solve this as soon as possible but we’d require some further information from your system. Hope to hear from you again.

Cheers, G