Digital sounding scratch with phase

Bug Reports
1

2024 HP laptop (13th gen intel i5 with 8 GB of ram)
Windows 11 home
Djay pro AI (5.2.11314.0)
Djm s9 w phase DJ

Hi y’all! So I’ve been giving djay pro another try and I love it, however there’s this one bug that is driving me kind of crazy. I use phase and I don’t use keylock (have bad experience with Keylock on serato), but when I scratch with phase: I get this very digital sounding scratch, as if keylock was on, but it’s not. I have attached an example recording.

Thanks!

3

Hi @Beepboop00, thanks for the details about your setup and the issue - this is very helpful. The audio clip is also useful, but can you please try to capture a short video of the issue and upload it here? Please note the maximum file size is 200MB, so if your video is larger than that, you’ll need to upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the file here. Thanks!

5

Hi again @Beepboop00, please try reducing your buffer size in the audio settings and see if that makes a difference.

6

Hi again @Beepboop00, I’m just following up to see if reducing the buffer size solved the issue for you. Thanks!