DJ Pro 2.2.5 crashes on launch after update

After updating to version 2.2.5 from the Mac App Store, the app crashes right on launch on my Mac Pro with Mac OS 10.13.6. It doesn’t even get to the application window. The previous version worked fine.

Process: djay Pro 2 [27783]
Path: /Applications/djay Pro 2.app/Contents/MacOS/djay Pro 2
Identifier: com.algoriddim.djay-pro-2-mac
Version: 2.2.5 (37505)
App Item ID: 1302002064
App External ID: 837526684
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: djay Pro 2 [27783]
User ID: 501

Date/Time: 2020-09-14 15:49:14.121 +0200
OS Version: Mac OS X 10.13.6 (17G14019)
Report Version: 12
Anonymous UUID: 459EE042-87C6-24CA-5F05-8C662144A5CF

Sleep/Wake UUID: 71AF6E41-2EC6-4F79-83B7-BFFF3ED5451F

Time Awake Since Boot: 620000 seconds
Time Since Wake: 1000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff5f71ab66 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff5f8e5080 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff5f6761ae abort + 127
3 com.algoriddim.djay-pro-2-mac 0x000000010aa6509b 0x10a339000 + 7520411
4 com.apple.CoreFoundation 0x00007fff376c56c2 __handleUncaughtException + 770
5 libobjc.A.dylib 0x00007fff5e9b1a41 _objc_terminate() + 91
6 com.algoriddim.djay-pro-2-mac 0x000000010aa57101 0x10a339000 + 7463169
7 libc++abi.dylib 0x00007fff5d58c7c9 std::__terminate(void (*)()) + 8
8 libc++abi.dylib 0x00007fff5d58c843 std::terminate() + 51
9 libdispatch.dylib 0x00007fff5f590dcc _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff5f59c395 _dispatch_main_queue_callback_4CF + 1148
11 com.apple.CoreFoundation 0x00007fff375edc69 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
12 com.apple.CoreFoundation 0x00007fff375b043a __CFRunLoopRun + 2586
13 com.apple.CoreFoundation 0x00007fff375af787 CFRunLoopRunSpecific + 487
14 com.apple.HIToolbox 0x00007fff3688fd96 RunCurrentEventLoopInMode + 286
15 com.apple.HIToolbox 0x00007fff3688fb06 ReceiveNextEventCommon + 613
16 com.apple.HIToolbox 0x00007fff3688f884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
17 com.apple.AppKit 0x00007fff34b3ca3b _DPSNextEvent + 2085
18 com.apple.AppKit 0x00007fff352d2e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
19 com.apple.AppKit 0x00007fff34b3184d -[NSApplication run] + 764
20 com.apple.AppKit 0x00007fff34b00a3a NSApplicationMain + 804
21 libdyld.dylib 0x00007fff5f5ca015 start + 1

I am having this issue as well with 2.2.6. Fully removing the app and all associated files using AppCleaner does not resolve the issue.

Process: djay Pro 2 [20569]
Path: /Applications/djay Pro 2.app/Contents/MacOS/djay Pro 2
Identifier: com.algoriddim.djay-pro-2-mac
Version: 2.2.6 (37513)
App Item ID: 1302002064
App External ID: 837815253
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: djay Pro 2 [20569]
User ID: 501

Date/Time: 2020-09-30 02:40:32.890 -0400
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Bridge OS Version: 4.6 (17P6610)
Anonymous UUID: FFA46BE4-54CE-4707-2F6E-8C8A4FEE4689

Sleep/Wake UUID: E3489007-9190-40A0-ACD2-22EB7E7DA916

Time Awake Since Boot: 79000 seconds
Time Since Wake: 12000 seconds

System Integrity Protection: disabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff689b633a __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff68a72e60 pthread_kill + 430
2 libsystem_c.dylib 0x00007fff6893d808 abort + 120
3 com.algoriddim.djay-pro-2-mac 0x0000000100ea6cfb 0x100774000 + 7548155
4 com.apple.CoreFoundation 0x00007fff2e8f393c __handleUncaughtException + 726
5 libobjc.A.dylib 0x00007fff676c85a3 _objc_terminate() + 90
6 com.algoriddim.djay-pro-2-mac 0x0000000100e98d61 0x100774000 + 7490913
7 libc++abi.dylib 0x00007fff65b9b887 std::__terminate(void (*)()) + 8
8 libc++abi.dylib 0x00007fff65b9b829 std::terminate() + 41
9 libdispatch.dylib 0x00007fff6881566c _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff68820cab _dispatch_main_queue_callback_4CF + 936
11 com.apple.CoreFoundation 0x00007fff2e83de81 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
12 com.apple.CoreFoundation 0x00007fff2e7fdc87 __CFRunLoopRun + 2028
13 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462
14 com.apple.HIToolbox 0x00007fff2d429abd RunCurrentEventLoopInMode + 292
15 com.apple.HIToolbox 0x00007fff2d4297d5 ReceiveNextEventCommon + 584
16 com.apple.HIToolbox 0x00007fff2d429579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
17 com.apple.AppKit 0x00007fff2ba6f039 _DPSNextEvent + 883
18 com.apple.AppKit 0x00007fff2ba6d880 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
19 com.apple.AppKit 0x00007fff2ba5f58e -[NSApplication run] + 658
20 com.apple.AppKit 0x00007fff2ba31396 NSApplicationMain + 777
21 libdyld.dylib 0x00007fff6886ecc9 start + 1

Thread 1:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 5:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 6:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 8:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 9:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 10:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 11:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 12:
0 libsystem_pthread.dylib 0x00007fff68a6eb68 start_wqthread + 0

Thread 13:
0 libsystem_kernel.dylib 0x00007fff689afdfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff689b0170 mach_msg + 60
2 com.algoriddim.djay-pro-2-mac 0x0000000100eb559e 0x100774000 + 7607710
3 libsystem_pthread.dylib 0x00007fff68a73109 _pthread_start + 148
4 libsystem_pthread.dylib 0x00007fff68a6eb8b thread_start + 15

Thread 14:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff689afdfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff689b0170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2e7feef5 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff2e7fd9c2 __CFRunLoopRun + 1319
4 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462
5 com.apple.AppKit 0x00007fff2bc10954 _NSEventThread + 132
6 libsystem_pthread.dylib 0x00007fff68a73109 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff68a6eb8b thread_start + 15

Thread 15:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff689afdfa mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff689b0170 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2e7feef5 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff2e7fd9c2 __CFRunLoopRun + 1319
4 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462
5 com.apple.CFNetwork 0x00007fff2d034e32 0x7fff2cfea000 + 306738
6 com.apple.Foundation 0x00007fff30e907a2 NSThread__start + 1064
7 libsystem_pthread.dylib 0x00007fff68a73109 _pthread_start + 148
8 libsystem_pthread.dylib 0x00007fff68a6eb8b thread_start + 15

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000103f0bdc0 rcx: 0x00007ffeef489f28 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeef489f50 rsp: 0x00007ffeef489f28
r8: 0x0000000000000010 r9: 0x00007ffeef489d70 r10: 0x0000000103f0bdc0 r11: 0x0000000000000246
r12: 0x0000000000000307 r13: 0x0000600002ecfaa0 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007fff689b633a rfl: 0x0000000000000246 cr2: 0x000000010648b004

Logical CPU: 0
Error Code: 0x020000b8
Trap Number: 133

Hi @Jens_T and @awgneo,

Thanks so much for reporting this issue and for sending the crash logs over. Our Development Team is taking a look into this issue.

Could you both please send over the following djay db file from your Mac to help in our team’s investigation:

~/Music/djay Pro 2/djay Media Library.djayMediaLibrary

Thanks in advance for your assistance and patience while we troubleshoot this. Hope to hear from you soon!

I am also finding that Djay Pro crashes within seconds of logging in. It seems to happen quicker when accessing my icloud library, but happens even if playing tracks from my default Music folder.

I have tried reinstalling itunes, can’t seem to find a software update button on the App or an update option on the website.

Its getting to the point where I might start looking for alternative software, any help appreciated as I don’t want to have to do that.

Thanks,

Ian