DJ PRO for Windows UNABLE to load tracks / songs

DJ PRO for Windows running on Toshiba Qosmio F60 is UNABLE to load tracks / songs, after latest Win 10 Update 13 May 2018.

Please Help urgent request…!

Hi there,

I am sorry to hear that.
Can you tell us which exact Windows version you are using now?
Also in which file format are your tracks stored and which Library are you using to load them?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

I am sorry to hear that.

In which file format are your tracks?

Thank you in advance.

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us.

Thanks for getting back to me Lukas,
the windows version is the latest one that self updated on 8 of may I believe.
1.0.26742.0.
then windows did its own updates overnight…and that is when I started having issues…