Dj pro on MacBook Pro.(crashing/Quiting)

Having issues with Dj pro on Mac and wondering if there’s a solution or could anyone help. as follows: I turn on Dj pro on MacBook Pro and the Dj Pro tool bar shows up at the top of the screen then I’m met with a message saying its quit. this is happening after trying the usual methods like un installing and re installing.

Hi @ClawsOfBear, Thanks for reaching out about this and sorry to hear that djay is crashing every time you launch it.

Could you please first provide the following details:

  1. Which OS version is running on your device?
  2. Which djay version are you using?

Then, so that our team can take a closer look, we need to determine what exactly is causing the crash. Could you please send the crash report from your Mac by following these steps:

  1. Open the “Console” app.
  2. Go to “User Reports”.
  3. Select the latest djay Pro “.crash” file and send a copy to us.

Please send the file over using our Support request form. This will allow us to gather additional information and provide 1:1 support for you. Thanks in advance, and we hope to hear from you soon so we can get you back to DJing.

1 Like

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.