djay 2 and idj pro not working properly

if you press play and try to scratch the track stops. i try to press play again and it won’t play the track.

i’m using the following:
ipad 2 (mc769ll/a)
ios 9.3.5
idj pro (firmware 1.3.9)
djay 2 (2.8.27)

everything was working fine a week. i’ve tried:
• wiping ipad, re-installed djay 2
• tried various power outlets to plug in idj pro

Hi Simon,

Thank you for getting in touch.

We are sorry to hear that. Can you record an exemplary video of the issue and send it to support@algoriddim.com? Thank you in advance.

Cheers,
Lukas E.