I’m having a persistent problem with tracks freezing / skipping since updating the apple software. I have emailed Djay 2 support several times in the last month but not once had an answer.
Problem happens regularly (every few minutes), making recorded mixes unusable. Tends to happen more with pitch lock on. There is also visible signs of the track freezing on the waveform.
I’ve updated all the latest updates for iOS and Djay 2 but still get an issue
I’m still having this issue. Any luck Lukas? Please give us some good news soon.
I’ve updated iOS and djay but I still have this problem. it’s been almost a year!
We are already aware of some performance bugs but we’re already working on a fix for these bugs.
There will be another update before christmas!
We’re very sorry for the inconvenience and kindly ask for patience in the meantime!
I’m glad to tell you, that the update is now online. Please download it from the App Store and check it out.
We’re very sorry for all the inconveniences caused by the last update.
Don’t hesitate to contact our Support-Team (support@algoriddim.com) if there’s still something wrong with your app.
I’ve now updated to Djay Pro and… the problem still happens. Am getting very annoyed that algoriddim are not acknowledging this and have not replied to any of my emails. Feels like I have wasted £15 on the upgrade not to fix the problem.
I have 2 ipads,an ipad 2 which hasn’t been updated to the latest ios and an ipad 3 which has the latest ios…
The ipad 2 doesn’t have this problem at all but the ipad 3 does…
Basically as the others have stated,with the ipad 3 running the latset ios,
when key lock is activated,the track will tend to have a frequent millisecond pause approximately every 16-32 bars…this only happens when you move the pitch fader in either the plus or minus direction…
If it stays at zero,there is no problem.
Turning the key lock off and there is no problem,even if the pitch slider is moved…
My ipad 2 with the older ios version of 8.3 doesn’t have this issue whatsoever…which is annoying as my ipad 2 is a 32gb where my ipad 3 is a 64gb…
Hi Lukas E,
Thanks for replying,
My ios for my ipad 3 is ios 9.3.5 (13G36)
The problem only happens when you activate key lock and move the pitch fader.
I’ve read on here that quite a few others are experiencing this problem even with newer ipads…
At first l thought it was a problem with my numark idj pro,but the problem is still there even when l use the Djay 2 app on the ipad when it’s disconnected from the numark controller…
9.35 is the lowest it can be downgraded to…
the fix needs to come from Algoriddim,
it works for ios 10.3 so they should be able to send out an app update to fix the problem…
Otherwise l would have to buy an ipad 4.
Coincidentally the app update has just been released but unfortunately l can report that the problem hasn’t been fixed,can’t understand why not though,
Lukas can we please have a fix or at least an explanation as to why??