DJAY Keeps Stopping in the middle of my tracks. Not usable for professional Use

Old Forum
1

This is my second wedding in a row that DJAY has crashed on. Please help with a solution as this is becoming a huge problem
Here is my set up.

Numark iDJ Pro
2018 iPad Verizon 4G LTE IOS version 11.4.1

DJay version 2.8.23
Here is what is happening.
I was using the Verizon 4G LTE connection and had 4 bars (one less than full)
Songs load S L O W and eventually would not load at all

Songs play after being loaded, would stop randomly in the middle of the song

I eventually had to switch to all my internal songs an hour and a half before the end of the reception to finish the gig.

Please tell me how to fix this or what the problem is this is the second time I had to switch to internal to finish a gig. Thank you

DJ Jeff

2

I had a similar problem last year in Spain. I first thought it was a poor WiFi-connection, so the venue got me a cable - same probelm. When I got home to Sweden it worked.

3

With the latest update i did not have this problem anymore. (3 gigs in the last 2 weeks)

4

Hi there,

we are very sorry to hear that.

In order to get this problem fixed, we need to know, what exactly is causing the crash. Therefore we kindly ask for your help: Can you send us the Crash Report? It can be generated by following these instructions (Don’t worry, it’s really a straightforward process):http://www.ondemandworld.com/how-to-find-crash-logs/

5

Hi Lukas, I have the reports however there is a lot of data that I would need to email you.
Could you provide an email address so that I may send you all of the logs from my wedding date?
Thank you
DJ Jeff

metrodeejay@gmail.com

6

Hi Lukas, I emailed the logs to support@algoriddim.com

7