Thanks for the follow up @Nicolas_Badilla. I assume by “spamming” you mean repeatedly pressing play/pause? This sounds like very unusual behavior. Can you please try to capture a video of this, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Thanks!
Here is the Video. At least after the update the cues are not fully lost, however if you by accident press any hot cue before the old finishes loading (after pressing play/pasue), you loose the cues.
Please allow Djay Pro to delete songs from playlist AND hard drive at the same time.
I have tried uninstalling and reinstalling all over but it does not seem to work. (I have Serato DJ pro on my laptop installed as well, maybe that is causing the issue?)
Hi @Nicolas_Badilla, can you please try adding some hot cues to some songs in our included free djay Music streaming source to see if you experience the same issue? This will help us to narrow things down a bit more. Thanks!
So, Beatport did not even record the hot cues, soundcloud however worked perfectly.
Hi again @Nicolas_Badilla, sorry for the late response. Can you please send us logs from the DebugView app. DebugView - Sysinternals | Microsoft Learn
- Launch DebugView
- Reproduce the issue
- Save logs in DebugView to a file
- Upload the file to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Thanks!
Hi !
Already done,
https://drive.google.com/drive/folders/1u1mr1k5MVqm8bMvSkf3ckAa0VDIAVWFX?usp=sharing
I uploaded a video about the issue with the program running so you can check if I did it the right way
Excellent! Thank you. I’ve passed this onto engineering for further review.
It’ll load the same however it appeared before. It’s off the launch that it’ll be messed up but it hasn’t changed for me mid session
