djay pro AI not seeing local itunes library

Questions
1

I have the paid version of djay pro AI. My Apple Music library is intact, with a complete list of my playlists. I’m using djay pro AI on the same machine and it is not recognizing the Apple Music playlists at all. In fact, djay pro AI is pulling in an outdated list of playlists (and not sure how it’s doing that).

How do I point djay pro AI to the correct Apple Music library when using local iTunes?

3

Hi @mdmendoz,

We’re incredibly sorry to hear that you’ve been experiencing these library issues as of late.

djay Pro AI is programmed to automatically find your iTunes/Apple Music library and import all associated data.

So that I can better assist you, could you please answer the following questions:

  1. What Mac model are you using?
  2. What version of macOS are you running?
  3. What version of iTunes/Apple Music are you using/
  4. What is the version number of djay Pro AI?

Eagerly awaiting your response!

5

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.