Djay Pro Ai reguarly freezes on Mac Os

Bug Reports
1

Djay Pro Ai reguarly freezes on Mac Os (Sonoma 14.1.1) sometimes the music continues but the app stops responding and othertimes music stops as well.

2

Hi @RyanS, sorry to hear you’re having this issue. To help me troubleshoot this with you, can you please provide more details about your setup?

  1. What specific Apple hardware are you using (please provide as much detail as possible)?
  2. How much free drive space is left on your Mac?
  3. What version of djay Pro AI are you running?
  4. Are you using any other hardware like a MIDI controller with djay Pro AI?
  5. Are you playing songs stored on your device or from streaming services like Tidal, SoundCloud, Beatport, etc.?
  6. Are you running other programs when using djay Pro AI?
  7. Is this a recent issue you’ve noticed just since updating your OS or djay app?
    Thanks!
4

Hi @RyanS, I’m just following up again to see if you’re still having this issue and if you can provide more details to help me troubleshoot this with you. Thanks!

5

Hi Algoriddim,

This issue appears to be fixed at the mean time by using a different
external hard drive to store the music I am playing with DJay Pro AI.

Thanks,
Ryan

6

That’s good to hear! Thanks for letting me know.

8

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