djay Pro Automix issue

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  • Device model (e.g. 2020 iPad Air 4th Gen): MACOS
  • Version of operating system (e.g. macOS 14.4.1): neueste DJayPro-App
  • Version of djay (e.g. 5.1.2): neueste
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): -

Summary of the issue: Hello everyone,

Recently the automix in DJayPro (MAC iOs version) stopped working.

Does anyone also have this problem and have they been able to solve it?

Thank you very much

How to reproduce the issue: Hello everyone,

Recently the automix in DJayPro (MAC iOs version) stopped working.

Does anyone also have this problem and have they been able to solve it?

Thank you very much

Hi @OliLyman, can you please provide more details about what is no longer working with Automix? Perhaps you can share some screenshots or capture a short video explaining the issue in more detail? Please upload the video to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here. Thanks!

Also, when creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):

The problem is as follows: I can no longer perform an automix. This automix no longer works. I only noticed this recently. Three weeks ago it worked, and now it no longer works. Does anyone else have this problem?

Hi @OliLyman, thanks for the follow up. Unfortunately, I cannot help you troubleshoot this issue unless you provide more information as requested above. Automix is working as expected on all of the devices that I have access to, so we need to narrow things down and determine what specifically is happening on your setup. Thanks!

I am on version 5.2.5 and just using an ipad pro 11.

Automix has just starting going wrong. It used to work perfectly well. If i select a number of tracks or a playlist it will start to play the song, but after a variable amount of time, it starts to repeat/loop the section it is playing. When i check, the loop section is not activated and the track appears to be playing as the location marker continues along as normal.

Edit, i think it has only been going wrong since the recent ios upgrade. 18.1.1. I have a video but it wont upload.

Hi @David_Bielby upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here. Uploading videos directly here is not supported. Thanks!

https://www.dropbox.com/l/scl/AAAVKae8FAtjLl4XRjX3K75ZkZ_QGWiRoL0

@David_Bielby as requested above, please enable sharing permissions for this file.

It saysi have to upgrade to dropbox premium for everyone to have access.

I think if i have an email address i can you as a member to give you accesx

Okay @David_Bielby, I sent you a request for access to the file via Dropbox. Please let me know when you’ve granted it. Thanks!

I have granted it. At least i think i have

Ive added a couple more clups to the dropbox folder. Not sure if i need to share individually or can you see the 3 files in the folder.

They all show the loop issue. Ive not caught it yet but there is another issue. Very occasionally, there is a sharp cracking noise and the music disappears, it goes pretty silent but with the occasional popping noise. If you move the slider or change the eq/neural settings it comes back.

I have just spent 45 minutes listening to automix but this time using my Iphone 15. Its on the same settings as my ipad.

The iphone worked correctly. Never looped or glitched once. So its seems isolated to the ipaf.

Hi @David_Bielby, I am able to access the original video you shared, but not the entire folder with the new videos. Please either share a link to the entire folder or to each of the videos.

Also, can you please record these videos in portrait mode on your iPhone, not landscape? When you share them like this they are rotated 90 degrees and difficult to view. Thanks!

Does this looping issue happen only with a specific song or with several different songs?

Hi again @David_Bielby, can you please provide specific details about your iPad Pro 11 (gen, year & model), and iPhone 15 (model)?

Hi again @David_Bielby, in addition to my questions above, can you please confirm if you moved djay to the background or were using other apps on your iPad while Automix was playing? Thanks!

I did move it to the background on my iPad.

Will confirm details later

1 Like

IPAs os version 18.1.1
Model name iPad Pro ( 11-inch)
Model number Mtxv2b/a A1980

Iphone 15
Model mtp63zd/a a3090
2023

Further findings. This morning i just used dj pro on my ipad. No issues, but then the screen saver kicked in and it started to loop. I disabled the screensaver and continued for about 20 mins, got no issues.