Djay pro crashes when I open it and after 2 hours too. [Windows]

Hello,
I really need help with this program. In my last events, djay pro crashes when I open it and also after 2 hours, 3 and almost 1 hour playing music. It happened in events, so it’s very important to me to fix this problem.
Thanks in advance.

Hi Anthormiga DJ,

I am very sorry to hear that.

Can you send us the crash log from the Windows Event Viewer?
https://www.cyberlink.com/support/faq-content.do?id=10449

Hi Lukas E,
I can’t find the crash log. The program closes directly, without any notice.