djay pro for iPad not recognising my controller (unmark mix deck quad)

When I plug my iPad in and put it on the correct usb-midi setting my controller fails to recognise my iPad is plugged in at all (it is plugged in with a 30pin connector)

before when the has happened I have just had to update the app and it would work after that, however as there is no update I am confused as to what happened?

my iPad OS is fully updated as well

thanks in advance for any help!

Hey Guys I recently purchased IPad Pro 12.9 and IPad 10.5 neither one will recognize my Numark Mixdeck Quad. Tried everything I know ,call Apple and Numark no solution. I feel the Pros and Mixdeck is not IOS compatible. Any solution,Anyone ? Floyd

Hi Matthew Lawton,

thank you for your post and we are sorry to hear that. Can you send us a picture of your setup via

That would help us a lot.

Cheers,Lukas E.

yeh course ill email it across now