Djay Pro iPhone / Cue Points lost repeatedly

I use Djay Pro on an iPhone 6 and I loose repeatedly Cue Points of tracks. Strange behavior, because each day I can discover a track which lost Cue Points.

Hi Julien,

thank you for your post. 
On how much devices are your djay softwares installed, do you share your Apple ID with family members?

Please note Apple Music is not supported.

Cheers,Lukas E.

Hi Julien,

are you loading another track on top of the tracks you set a cue point?

Please make sure to do so when you set them.

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

djay Pro is using the iCloud in order to sync User Meta data between Apple ID linked devices.

If you are experiencing User Data (e.g. Cue Point) losses please contact us right away via

Thank you in advance.

Cheers,Lukas E.

Wondering whether djpro handles it similarly?

Lukas, would you mind letting us know whether using the iCloud music library creates similar issues like for Serato?

Julian, are you using Apple Music and iCloud library?

I know that. But one can still use the iCloud library to sync between devices. Are u saying that is also not supported? Just asking for clarification as this issue seems to be causing a lot of confusion and difficulties amongst your users.

Hi Lukas, i installed Day Pro on an iPad, but I don’t use it at all. I will remain on my iPhone because the iPad is too old. So I created Cue Points only on my iPhone. And no my Apple ID is not shared.

So, no reply ?