Djay pro won't open at all after update 12/2024

Bug Reports
1

I updated my djay pro app and now it won’t even open. Keeps popping up with djay pro quit unexpectedly. Please advise

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  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):

Summary of the issue:

How to reproduce the issue:

Translated Report (Full Report Below)

Process: djay Pro [2721]
Path: /Applications/djay Pro.app/Contents/MacOS/djay Pro
Identifier: com.algoriddim.djay-iphone-free
Version: 5.2.6 (61042)
App Item ID: 450527929
App External ID: 870060112
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-12-07 03:10:39.6160 -0600
OS Version: macOS 15.1.1 (24B91)
Report Version: 12
Anonymous UUID: 53BC5B3F-467F-A4AA-2EFD-351271D75EF7

Time Awake Since Boot: 1400 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: YapDatabaseConnection

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: djay Pro [2721]

3

Hi @Sheldon_Harris, I suggest that you backup your djay Media Library database and any custom MIDI mappings, then uninstall djay, reboot your device, and reinstall the latest version of djay. You can find the files above in the following locations:

  1. macOS: https://help.algoriddim.com/hc/en-us/articles/360014912211-Where-does-djay-Pro-store-playlists-cue-points-and-other-data-on-my-Mac
  2. Copy the files to a new location or external drive before uninstalling djay. After reinstallation, you can simply copy these files back to their original locations to maintain your Hot Cues, Saved Loops, My Collection Playlists, History and Queue.
4

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!