Djay pro wont start, crashes in start.


When i start the Djay Pro on my windows 10 computer.
The logo comes up but then it crashes…
i have tested about 30 times :smiley:
Restarted, uninstall reinstall etc.

I have found this in my computer:

Problem signature
Problem Event Name: MoAppCrash
Fullständigt paketnamn: 59BEBC1A.djayPro_1.0.27578.0_x86__e3tqh12mt5rj6
Programnamn: praid:App
Programversion: 1.0.27578.0
Programtidsstämpel: 5d4812e8
Namn på felmodul: combase.dll
Modulens version: 10.0.18362.267
Tidsstämpel för felmodul: cb829712
Undantagskod: 80040154
Undantagsförskjutning: 0009b16b

I hope you can help me!

Hi Alexander,

We are sorry to hear that.

Can you please tell us on which machine you installed djay Pro for Windows?
Hardware specifications and the operating system version would be very interesting.

Thank you for answer!

I have tried to un hidden default user map.

See attached picture for spec.