DJay2 quits when I search for track

Hi, My DJay 2 on my iPad quits while I search for a song to load on the second deck (the second I type a letter in the search field). I notice it only does this when it is plugged in to my pioneer controller. I replaced the lightning chord but no luck. It’s been working flawlessly for a couple of years. please advise…
Thanks

Hi,

Thank you for getting in touch. We are sorry to hear that.

In which library source are you searching for tracks?