Device model: HP Laptop Version of operating system: Windows 11 24H2 Version of djay: 5.2.11033
Summary of the issue: Explorer does not display fields/tags for songs randomly
How to reproduce the issue:
In Explorer, I’m displaying Title, Artist, Genre, Time, BPM, Key, Year and Bit Rate columns. When I add a local folder with more than about 20 mp3 files, some songs in the list will display the filename instead of Title, all other fields will be empty and Bit Rate will show Unknown. The more files there are in the folder I’m adding, the more songs will have missing fields. If I remove and add the same folder again, the songs with missing fields can be different, so it’s random.
Needless to say that all these files have correct tags when using other tools.
So, I used MP3 Diags tool to correct some issues with the files but the Explorer issue remains. I’ll say it again, each time I add the same folder, different songs will show with all tags missing. So it can’t be due to a corrupted file, since a file sometimes shows fine and sometimes not.
I believe this is a bug which should be looked into.
BTW thanks @dj_romy_fi for suggesting these tools. It really opened my eyes.
Thank you for sharing this issue with us, and we are sorry to hear that you’ve experienced this.
While we have not been able to reproduce this issue just yet, please note that we are still looking into this.
In the meantime, could you update to the latest version in the app store that was released a few days ago and let us know if the tag issue is still occurring?
