Exporting Music collection to CSV Crashes DJ PRO

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  • Device model Apple Macbook pro 16inch 2023
  • Version of operating system (macOS 15.6.1 (24G90)):
  • Version of djay (e.g. 5.6.9):
  • Hardware/controllers used (NONE):
  • Hardware firmware version (0):
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

  • Exporting CSV crashes DJ PRO

B) DETAILED STEPS TO REPRODUCE:

  1. Select music collection Export CSV

C) EXPECTED RESULTS:

  • Useable CSV for AI to audit library

D) ACTUAL RESULTS:

  • Crash

notes from the crash if needed


i tried to past the crash notes in here but there was too many

Hi @Owe_Marley, thanks for the setup details and video - this is very helpful. To help us troubleshoot your crash, I’ve submitted an Official Support Ticket on your behalf. One of our support team members with contact you shortly via email. As I won’t have access to your crash report, I’ll consider this community topic closed for now and let the official support team take over from here. However, I’ll keep this topic open in case other users experience the same issue. Thanks!