Files/Folders Won’t Load

Can’t get my files folder that’s on iCloud to load. iOS (iphone) iPad Pro not having this issue

Hi @Slim89,

Thanks for positing in our community.

Could you please tell us what iOS and djay version you are running on your iOS devices?

Does the iCloud Drive folder where you have your music stored load in djay? Does the folder appear but the songs don’t? Could you please tell us the size of this folder?

Hope to hear from you again.

Latest version of both
Folder has songs already
The folder won’t load into djay

Hi @Slim89,

Could you please reach out to us via email? We’d like to take a closer look into this.

Link this thread in your email so we can identify you. Thanks in advance.

Can I screen record and send?

Yes, feel free to record a video and attach it to your email.