First use on Windows PC / No Music loading

Hello,

today i bought DJay pro and i installed it on my Windows 10 Desktop PC. (no Laptop)
Everything worked but as soon as I wanted to drag music to the turntables its just not loading.
It doesnt matter what source i am using, either my pc or soundcloud.

I tried it on my Laptop and its working there but i would like to work on my better SetUp with the better PC. Does anyone know if there is any setting i have to change? Support isnt answering me.

Thanks, Simon

Hi Simon,

Thanks for reaching out about this and sorry to hear about your experience. I’ve just seen that you’re already in contact with my colleague via email about this. Please continue the conversation over there as they can assist you best 1:1 with your setup.

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