FLX2 headphones not working

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  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
  • Hardware firmware version (e.g. 1.0.1):
  • Please consider sharing a short video or screenshots to help clarify your question

YOUR QUESTION:
I have a ddj flex 2 I am trying to connect headphones for pre cueing and whenever I connect my headphones I don’t get any sound and I don’t see any indication that the controller recognizes that the headphones are connected I have done everything possible please help

Hi @jontab14, welcome to the Community! Sorry to hear you’re experiencing this issue. When creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:

  1. Please also share a screenshot of your djay Settings>Audio Devices and djay Settings>MIDI Devices pages.
  2. Please share photos of how everything is connected to your iOS device. Thanks!

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!