Plain and simple. on 5.3.2 I can manually select which headphone to cue when I am holding my iphone in landscape, but not when I hold it in portrait mode.
Hi @julianpo, welcome to the Community! When creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):
Can you please also share some screenshots or a short video to help clarify your issue? Headphone cueing on my iPhone is working as expected when connected to a DJ controller.
I cant upload attachments since I am a new user. But basically (i’m in 4 deck mode btw) I see the button to select headphone cues for all 4 tracks, however in portrait mode they dont engage, nor turn blue. In landscape mode, the headphone cues engage and turn blue.
Hi @julianpo, I’ve changed your user permissions. You should be able to upload files now…
Thanks for the additional detail that you are using 4 Deck Mode - this is very important information. Please also provide the requested details from above:
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):
Hi again @julianpo, I’m following up on my comment from a week ago.
**Device Model: iphone 13 pro
**Version of operating system: ios 18.5
Version of djay :5.3.2
**Hardware/controllers used:none, just apple lightning cable wired headphones
**Hardware Firmware Version: N/A
Sorry Slam, I got busy last week.
i’m uploading a video that starts off with me in portrait mode, you might not be able to see me tapping the headphone pre cue button (in portrait mode) because there is no cursor but I am pressing it repeatedly. shortly after youll notice me switch the view to landscape, to which the buttons turn blue and engage.
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Hi @julianpo, thanks for the requested setup details and the video - this is very helpful. We were able to replicate this on our side based on this information. The engineering team is investigating further - I’ll share more news when I have it. Thanks!
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Hi @julianpo, this should now be fixed in the latest 5.3.3 release. Thanks!
