Headphone mixing - cue / master knob not working on DDJ400

Fader on the interface doesn’t change cue / mix - but it works fine in the ipad ‘Settings’ interface. Any way I can fix this?

Using Djay 4.15 on iPad Pro iOS 15.5

Hi @Jomtones,

So that I can better assist you, can you share a screenshot of the Audio Device Setup menu from within djay’s settings? Can you also confirm if you adjust the “mix” of the cue on the iPad, does adjusting the knob on the controller alter the setting of the iPad?

I’m looking forward to hearing back from you and have a nice day!

Audio device setup looks like this. No options for booth.

If I adjust the ‘mix’ level here, it works - but changes on the controller don’t effect it.

In fact, I’ve noticed something weird. If I turn this knob to the right, it fades out both cue and master volume. Seems like it’s MIDI controlling something wrong. Weird 'cos I’ve literally just plugged it in, no custom settings.

Thank you for the additional information!

Can you share if you are using booth monitors in your configuration or are you only referring to the Pre-Cueing through headphones?

Additionally, can you share a screenshot of the MIDI Device configuration for your controller? To access this information, please follow the steps below:

  • Connect your controller to djay Pro AI

  • Go the settings menu

  • Select “MIDI Devices”

  • Select your controller

  • Adjust the “Headphone Cue Mix” knob on your controller (pictured in your screenshot)

  • Take a screenshot of the MIDI result that djay will automatically move to when the knob is adjusted

Thank you in advance and I’m looking forward to getting this sorted out for you!